Amazon made an AI bot to talk you through buying more stuff on Amazon And this helps shoppers feel special and appreciated at your online store. Shopping bots aren’t just for big brands—small businesses can also benefit from them. The bot asks customers a series of questions to determine the recipient’s interests and preferences, then […]
Рубрика: AI Chatbots
4 Things to Automate In 2020 for Better Customer Relationships
Customer Service Automation: A Guide To Saving Time and Money on Support Learning Space by HelpDesk But these efforts and advancements present certain ethical conundrums. Consider, for example, how minorities are represented in training datasets—or more accurately how they are not represented. Most widely used datasets exclude more diverse expressions of dialect and social identity. […]